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User guide

How to use People Matter — scheduling, timekeeping, leave, claims and payroll, step by step.

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For humans

People Matter is an HR system for small clinics and SMEs. This guide explains what the actions on each screen actually do — not just where the buttons are, but what happens to the money, the leave and the roster after you press them.

The daily loop

  • Clocking & timesheets — punching in and out, and how a day becomes “Final”.
  • Overtime — from “Unclaimed overtime” to cash or comp time.
  • Leave & balances — requesting, the live math, cancelling, and configuring types and policy.
  • Scheduling — reading the board, declaring days you can’t work or would rather not; planning and publishing for schedulers.
  • Tasks — your own Tasks and your branch’s Tasks, and the difference between “seen” and “acknowledged”.
  • Approvals — everything waiting on your decision, in one inbox.

The money

  • Payroll — periods, payslips, the pool, running, claim-to-payment: the whole story.

Communication

  • Messages — chat, forum and DMs: one system, three renderings.
  • Announcements — the words everyone must read, with a record that they did.

Running the organization

Help inside the app

Once signed in, the “?” in the top corner opens the help panel: it lists only the guides relevant to the screen you are on, filtered to what your permissions let you do. The content is this site — every page in the panel has a public URL you can paste to a colleague, readable without signing in.

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