---
title: "Staff notes: a record managers keep for managers"
description: "Note down good work, a concern, or anything worth remembering about someone — a section of their profile, and who writes and reads it."
---

> Documentation Index
> Fetch the complete documentation index at: https://peoplematter.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Staff notes: a record managers keep for managers

Staff notes are a manager's record about a member of staff: a day they did especially well,
a mistake, something the next person should know. They are **a section of the person's
profile** — open someone, and **Notes** is further down the page. Nobody is notified when a
note is written.

## Writing at a branch — People → the profile

Under the branch in the sidebar, open **People** and click a person's row to open
their profile at this branch. At the top of **Notes** is the place to add a note; below it, the
notes the branch has written about them, newest first — **Load more** shows older ones.

1. Pick a kind: **Praise**, **Concern** or **Note**.
2. Write what happened — be specific: the next manager to read it wasn't there.
3. Press **Add note**.

You can write about anyone based at the branch, and anyone granted to **cover** it: what a
covering colleague does at your branch is written at your branch.

A note belongs to the branch it was written at: **that branch's managers and HQ can read it**;
other branches' managers cannot — the covering colleague's own branch included. When a branch
changes managers, the new one can read what was written before.

## Writing at HQ — the Company People page

Open someone in the Company's **People**, and a holder of the company-wide notes permission sees
**Notes** further down the page: every note about the person across all branches, each naming
the branch it was written at. A note written here is an **HQ note** — only HQ can read it.

## Who can read a note

Permissions and the branch decide, **for the person the note is about too**: a manager of that
branch reads the branch's notes about themselves, and may write one; staff without a notes
permission read no notes at all, their own included. HQ notes are HQ's alone.

## Editing and deleting

- **Edit** — only the person who wrote a note can change it, and only while they can still
  write notes at that branch: after moving to another branch they can no longer edit what they
  left behind. The kind and the text can change, and an edited note says "edited".
- **Delete** — the author can delete their own note, and HQ can delete any note (one that
  should never have been written, say). Deleting takes two presses: **Delete**, then
  **Delete note** to confirm. A deleted note can't be restored.

> **The activity log records only that a note was written**
>
> A branch's activity log shows entries like "Staff note written", but never the note's text, its
> kind, or whom it is about — not everyone who can read the activity log can read notes.

Source: https://peoplematter.app/en/docs/staff-notes/index.mdx